Refund Policy

Last updated: 2024-01-01

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Digital Services

MatchDoll provides digital content and subscription services. Access is typically granted immediately after purchase.

Refund Eligibility

Unless required by applicable law, we generally do not refund used subscription periods. For duplicate charges or billing errors, we will investigate and correct or refund as appropriate.

Canceling a Subscription

You can cancel at any time via your account or payment provider. Cancellation typically stops renewal at the end of the current billing period.

How to Request Help

Please contact us with your account email, order details, and a description of the issue and we’ll assist you.